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Olympics). And Bill Gates thought that the internet has a very
limited future as late as 1995!!!
Still, this medium has a few characteristics which
differentiate it from all its predecessors. Were these traits
to be continuously and creatively exploited - a few statements
can be made about the future of the Net with relative
assurance.
Time and Space Independence
This is the first medium in history which does not require the
simultaneous presence of people in space-time in order to
facilitate the transfer of information. Television requires
the existence of studio technicians, narrators and others in
the transmitting side - and the availability of a viewer in
the receiving side. The phone is dependent on the existence of
two or more parties simultaneously.
With time, tools to bridge the time gap between transmitter
and receiver were developed. The answering machine and the
video cassette recorder both accumulate information sent by a
transmitter - and release it to a receiver in a different
space and time. But they are discrete, their storage volume is
limited and they do not allow for interaction with the
transmitter.
The Internet does not have these handicaps.
It facilitates the formation of “virtual organizations /
institutions / businesses/ communities”. These are groups of
users that communicate in different points in space and time,
united by a common goal or interest.
A few examples:
The Virtual Advertising Agency
A budget executive from the USA will manage the account of a
hi-tech firm based in Sydney. He will work with technical
experts from Israel and with a French graphics office. They
will all file their work (through the intranet) in the Net, to
be studied by the other members of this virtual group. These
will enter the right site after clearing a firewall security
software. They will all be engaged in flexiwork (flexible
working times) and work from their homes or offices, as they
please. Obviously, they will all abide by a general schedule.
They will exchange audio files (the jingle, for instance),
graphics, video, colour photographs and text. They will
comment on each other’s work and make suggestions using email. The client will witness the whole creative process and
will be able to contribute to it. There is no technological
obstacle preventing the participation of the client’s clients,
as well.
Virtual Rock’n’Roll
It is difficult to imagine that “virtual performances will
replace real life ones.
The mass rock concert has its own inimitable sounds, palette
and smells. But a virtual production of a record is on the
cards and it is tens of percents cheaper than a normal
production. Again, the participants will interact through the
Intranet. They will swap notes, play their own instruments,
make comments by e-mail, play together using an appropriate
software. If one of them is grabbed by inspiration in the
middle of (his) night, he will be able to preserve and pass on
his ideas through the Net. The creative process will be aided
by novel applications which enable the simultaneous transfer
of sound over the Net. The processes which are already
digitized (the mix, for one) will pose no problem to a
digitized medium. Other applications will let the users listen
to the final versions and even ask the public for his preview
opinion.
Thus, even creative processes which are perceived as demanding
human presence - will no longer do so with the advent of the
Net.
Perhaps it is easier to understand a Virtual Law Firm or
Virtual Accountants Office.
In the extreme, such a firm will not have physical offices, at
all. The only address will be an e-mail address. Dozens of
lawyers from all over the world with hundreds of specialities
will be partners in such an office. Such an office will be
truly multinational and multidisciplinary. It will be fast and
effective because its members will electronically swap
information (precedents, decrees, laws, opinions, research and
plain ideas or professional experience).
It will be able to service clients in every corner of the
globe. It will involve the transfer of audio files
(NetPhones), text, graphics and video (crucial in certain
types of litigation). Today, such information is sent by post
and messenger services. Whenever different types of
information are to be analysed - a physical meeting is a must.
Otherwise, each type of information has to be transferred
separately, using unique equipment for each one.
Simultaneity and interactivity - this will be the name of the
game in the Internet. The professional term is “Coopetition”
(cooperation between potential competitors, using the
Internet).
Other possibilities: a virtual production of a movie, a
virtual research and development team, a virtual sales force.
The harbingers of the virtual university, the virtual
classroom and the virtual (or distance) medical centre are
here.
The Internet - Mother of all Media
The Internet is the technological solution to the mythological
“home entertainment centre” debate.
It is almost universally agreed that, in the future, a typical
home will have one apparatus which will give it access to all
types of information. Even the most daring did not talk about
simultaneous access to all the types of information or about
full interactivity.
The Internet will offer exactly this: access to every
conceivable type of information simultaneously , the ability
to process them at the same time and full interactivity. The
future image of this home centre is fairly clear - it is the
timing that is not. It is all dependent on the availability of
a wide (information) band - through which it will be possible
to transfer big amounts of data at high speeds, using the same
communications line. Fast modems were coupled with optic
fibres and with faulty planning and vision of future needs.
The cable television industry, for instance, is totally
technologically unprepared for the age of interactivity. This
is only partly the result of unwise, restrictive, legislation
which prohibits data vendors from stepping on each others’
toes. Phone companies were not permitted to provide Internet
services or to transfer video through their wires - and cable
companies were not allowed to transmit phone calls.
It is a question of time until these fossilized remains are
removed by the almighty hand of the market. When this happens,
the home centre is likely to look like this:
A central computer attached to a big screen divided to
windows. Television is broadcast on one window. A software
application is running on another. This could be an
application connected to the television program (deriving data
from it, recording it, collating it with pertinent data it
picks out of databases). It could be an independent
application (a computer game).
Updates from the New York Stock exchange flash at the corner
of the screen and an icon blinks to signal the occurrence of a
significant economic event.
A click of the mouse (?) and the news flash is converted to a
voice message. Another click and your broker is on the
InternetPhone (possibly seen in a third window on the screen).
You talk, you send him a fax containing instructions and you
compare notes. The fax was printed on a word processing
application which opened up in yet another window.
Many believe that communication with the future generation of
computers will be voice communication. This is difficult to
believe. It is weird to talk to a machine (especially in the
presence of other humans). We are seriously inhibited this
way. Moreover, voice will interrupt other people’s work or
pleasure. It is also close to impossible to develop an
efficient voice recognition software. Not to mention mishaps
such as accidental activation.
The Friendly Internet
The Internet will not escape the processes experienced by all
other media.
It will become easy to operate, user-friendly, in professional
parlance.
It requires too much specialized information. It is not
accessible to those who lack basic hardware and (Windows)
software concepts.
Alas, most of the population falls into the latter category.
Only 30 million “Windows” operating systems were sold
worldwide at the end of 1996. Even if this constitutes 20% of
all the copies (the rest being pirated versions) - it still
represents less than 3% of the population of the world. And
this, needless to say, is the world’s most popular software
(following the DOS operating system).
The Internet must rely on something completely different. It
must have sophisticated, transparent-to-the-user search
engines to guide to the cavernous chaotic libraries which will
typify it. The search engines must include complex decision
making algorithms. They must understand common languages and
respond in mundane speech. They will be efficient and
incredibly fast because they will form their own search
strategy (supplanting the user’s faulty use of syntax).
These engines, replete with smart agents will refer the user
to additional data, to cultural products which reflect the
user’s history of preferences (or pronounced preferences
expressed in answers to feedback questionnaires). All the
decisions and activities of the user will be stored in the
memory of his search engine and assist it in designing its
decision making trees. The engine will become an electronic
friend, advise the user, even on professional matters.
Cease-Fire
The cessation of hostilities between the Internet and some
off-the-shelf software applications heralds the commencement
of the integration between the desktop computer and the Net.
This is a small step for the user - and a big one for
humanity. The animosity which prevailed until recently between
the UNIX systems and the HTML language and between most of the
standard applications (headed by the Word Processors) - has
officially ended with the introduction of Office 97 which
incorporates full HTML capabilities. With the Office 2000
products, the distinctions between a web computing environment
and a PC computing one - have all but vanished. Browsers can
replace operating systems, word processors can browse,
download and upload - the PC has finally been entirely
absorbed by its offspring, the internet.
The Portable Document Format (PDF) enables the user to work
the Internet offline. In other words: text files will be
loaded to word processors and edited offline. The same
applies to other types of files (audio, video).
Downloading time will be speeded up (today, it takes so long
to download an audio or video file that, many times, it is
impracticable).
This is not a trivial matter. The ability to switch between
on-line and offline states and to continue the work,
uninterrupted - this ability means the integration of the PC
in the Internet.
There are two competing views concerning the future of
computer hardware and both of them acknowledge the importance
of the Internet.
Bill Gates - Microsoft’s legendary boss - says that the PC
will continue to advance and strengthen its processing and
computing powers. The Internet will be just another tool
available through telecommunications, rather than through the
ownership of hard copies of software and data. The Internet is
perceived to be a tremendous external database, available for
processing by tomorrow’s desktops. This view is lately being
gradually reversed in view of the incredible vitality and
powers of the Internet.
Gates is converging on the worldview held by Sun Microsystems.
The future desktop will be a terminal, albeit powerful and
with considerable processing, computing and communications
capabilities. The name of the game will be the Internet
itself. The terminal will access Internet databases
(containing raw or processed data) and satisfy its information
needs.
This terminal - equipped with languages the likes of Java -
will get into libraries of software applications. It will make
use of components of different applications as the needs
arise. When finished using the component, the terminal will
“return” it to the virtual “shelf” until the next time it is
needed.
This will minimize memory resources in the desktop.
The truth, as always, is probably somewhere in the middle.
Tomorrow’s computer will be a home entertainment centre. No
consumer will accept total dependence on telecommunications
and on the Net. They will all ask for processing and computing
powers
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