Think Again: The Power of Knowing What You Don't Know Adam Grant (good books to read for beginners .TXT) 📖

Imagine that you’ve just finished taking a multiple-choice test, and you start to second-guess one of your answers. You have some extra time—should you stick with your first instinct or change it?

About three quarters of students are convinced that revising their answer will hurt their score. Kaplan, the big test-prep company, once warned students to “exercise great caution if you decide to change an answer. Experience indicates that many students who change answers change to the wrong answer.”

With all due respect to the lessons of experience, I prefer the rigor of evidence. When a trio of psychologists conducted a comprehensive review of thirty-three studies, they found that in every one, the majority of answer revisions were from wrong to right. This phenomenon is known as the first-instinct fallacy.

In one demonstration, psychologists counted eraser marks on the exams of more than 1,500 students in Illinois. Only a quarter of the changes were from right to wrong, while half were from wrong to right. I’ve seen it in my own classroom year after year: my students’ final exams have surprisingly few eraser marks, but those who do rethink their first answers rather than staying anchored to them end up improving their scores.

Of course, it’s possible that second answers aren’t inherently better; they’re only better because students are generally so reluctant to switch that they only make changes when they’re fairly confident. But recent studies point to a different explanation: it’s not so much changing your answer that improves your score as considering whether you should change it.

We don’t just hesitate to rethink our answers. We hesitate at the very idea of rethinking. Take an experiment where hundreds of college students were randomly assigned to learn about the first-instinct fallacy. The speaker taught them about the value of changing their minds and gave them advice about when it made sense to do so. On their next two tests, they still weren’t any more likely to revise their answers.

Part of the problem is cognitive laziness. Some psychologists point out that we’re mental misers: we often prefer the ease of hanging on to old views over the difficulty of grappling with new ones. Yet there are also deeper forces behind our resistance to rethinking. Questioning ourselves makes the world more unpredictable. It requires us to admit that the facts may have changed, that what was once right may now be wrong. Reconsidering something we believe deeply can threaten our identities, making it feel as if we’re losing a part of ourselves.

Rethinking isn’t a struggle in every part of our lives. When it comes to our possessions, we update with fervor. We refresh our wardrobes when they go out of style and renovate our kitchens when they’re no longer in vogue. When it comes to our knowledge and opinions, though, we tend to stick to our guns. Psychologists call this seizing and freezing. We favor the comfort of conviction over the discomfort of doubt, and we let our beliefs get brittle long before our bones. We laugh at people who still use Windows 95, yet we still cling to opinions that we formed in 1995. We listen to views that make us feel good, instead of ideas that make us think hard.

At some point, you’ve probably heard that if you drop a frog in a pot of scalding hot water, it will immediately leap out. But if you drop the frog in lukewarm water and gradually raise the temperature, the frog will die. It lacks the ability to rethink the situation, and doesn’t realize the threat until it’s too late.

I did some research on this popular story recently and discovered a wrinkle: it isn’t true.

Tossed into the scalding pot, the frog will get burned badly and may or may not escape. The frog is actually better off in the slow-boiling pot: it will leap out as soon as the water starts to get uncomfortably warm.

It’s not the frogs who fail to reevaluate. It’s us. Once we hear the story and accept it as true, we rarely bother to question it.

As the Mann Gulch wildfire raced toward them, the smokejumpers had a decision to make. In an ideal world, they would have had enough time to pause, analyze the situation, and evaluate their options. With the fire raging less than 100 yards behind, there was no chance to stop and think. “On a big fire there is no time and no tree under whose shade the boss and the crew can sit and have a Platonic dialogue about a blowup,” scholar and former firefighter Norman Maclean wrote in Young Men and Fire, his award-winning chronicle of the disaster. “If Socrates had been foreman on the Mann Gulch fire, he and his crew would have been cremated while they were sitting there considering it.”

Dodge didn’t survive as a result of thinking slower. He made it out alive thanks to his ability to rethink the situation faster. Twelve smokejumpers paid the ultimate price because Dodge’s behavior didn’t make sense to them. They couldn’t rethink their assumptions in time.

Under acute stress, people typically revert to their automatic, well-learned responses. That’s evolutionarily adaptive—as long as you find yourself in the same kind of environment in which those reactions were necessary. If you’re a smokejumper, your well-learned response is to put out a fire, not start another one. If you’re fleeing for your life, your well-learned response is to run away from the fire, not toward it. In normal circumstances, those instincts might save your life. Dodge survived Mann Gulch because he swiftly overrode both of those responses.

No one had taught Dodge to build an escape fire. He hadn’t even heard of the concept; it was pure improvisation. Later, the other two survivors testified under oath that nothing resembling an escape fire was covered in their training. Many experts had spent their entire careers studying wildfires without realizing it was possible to stay alive by burning a hole